DELIVERY INFORMATION
Last updated 12 September 2023
This charge is based on delivery to mainland UK excluding the Scottish Highlands. If your delivery address is in the Scottish Highlands a member of our customer service team will contact you prior to processing your order should an additional delivery charge apply. We do not offer deliveries outside the UK mainland.
STANDARD (NATIONWIDE) DELIVERY
Insulation and Plasterboard & Drylining Products
| ORDER VALUE | DELIVERY CHARGE |
| Under ÂŖ150 ex. VAT | ÂŖ50 ex. VAT |
| Between ÂŖ150 – ÂŖ300 ex. VAT | ÂŖ35 ex. VAT |
| Over ÂŖ300 ex. VAT | FREE |
Timber & Sheet, Building Materials, Doors & Joinery and Gardens & Landscaping Products
| ORDER VALUE | DELIVERY CHARGE |
| Under ÂŖ100 ex. VAT | ÂŖ35 ex. VAT |
| Between ÂŖ100 – ÂŖ300 ex. VAT | ÂŖ20 ex. VAT |
| Over ÂŖ300 ex. VAT | FREE |
SuperFOIL and YBS products
| ORDER VALUE | DELIVERY CHARGE |
| Each item | ÂŖ10 ex. VAT |
| Over ÂŖ350 ex. VAT of 1 brand | FREE |
Screws & Fixings and Adhesives & Sealants
| ORDER VALUE | DELIVERY CHARGE |
| Under ÂŖ100 ex. VAT | ÂŖ7.50 ex. VAT |
| Over ÂŖ100 ex. VAT | FREE |
Thermafleece CosyWool Roll & SupaSoft Insulation
| QTY (PACKS) | DELIVERY CHARGE |
| 1 | ÂŖ30 ex. VAT |
| 2 | ÂŖ60 ex. VAT |
| 3 to 12 | ÂŖ70 ex. VAT |
| 13 to 24 | ÂŖ140 ex. VAT |
| 25 to 36 | ÂŖ210 ex. VAT |
| 37 to 48 | ÂŖ280 ex. VAT |
| 49 to 60 | ÂŖ350 ex. VAT |
| 61+ | ÂŖ420 ex. VAT |
Thermafleece CosyWool Slab, Thermafleece UltraWool & Thermafleece NatraHemp
| QTY (PACKS) | DELIVERY CHARGE |
| 1 | ÂŖ30 ex. VAT |
| 2 | ÂŖ60 ex. VAT |
| 3 to 4 | ÂŖ70 ex. VAT |
| 5 to 8 | ÂŖ140 ex. VAT |
| 9 to 12 | ÂŖ210 ex. VAT |
| 13 to 16 | ÂŖ280 ex. VAT |
| 17 to 20 | ÂŖ350 ex. VAT |
| 21+ | ÂŖ420 ex. VAT |
EXPRESS DELIVERY
Express Delivery – Insulation and Plasterboard & Drylining
| ORDER VALUE | DELIVERY CHARGE |
| Under ÂŖ300 ex. VAT | ÂŖ50 ex. VAT |
| Over ÂŖ300 ex. VAT | ÂŖ35 ex. VAT |
Express Delivery – Timber & Sheet, Building Materials, Doors & Joinery and Gardens & Landscaping Products
| ORDER VALUE | DELIVERY CHARGE |
| Under ÂŖ300 ex. VAT | ÂŖ50 ex. VAT |
| Over ÂŖ300 ex. VAT | ÂŖ35 ex. VAT |
TERMS AND CONDITIONS
If you have posted an enquiry, suppliers may include a delivery charge that varies from the values above and these will always be shown on their offer.
While we make every effort to ensure orders are delivered on the date requested, we cannot guarantee the delivery dates of our suppliers.
Any change to a delivery date given at the time of purchase will be notified by email or telephone. If the supplier is unable to make a delivery because access is not possible for the vehicle specified on the order, we reserve the right to charge a failed delivery charge.
All of our delivery charges are based on an adult being available to accept the delivery. This includes, on heavier items, the ability to assist with manually or mechanically offloading items. All deliveries will be made to the kerbside of your property. Offload facilities, such as tail-lift or forklift facilities can be requested, but may include an additional charge.
Our cut-off time for orders is 2pm on working days. Orders placed after 2pm will be processed the next day. For instance, an order placed after 2pm on a Friday will be processed on the following Monday.
EXPRESS DELIVERIES
Express deliveries are our Next Day delivery service. If your order is placed before 2pm on a working day, your express delivery will be the following day. If placed after 2pm on a working day, your express delivery will be the day after tomorrow. Express deliveries are available for a select range of products. The products available for this service are marked on their individual product pages. Additionally, express deliveries are only available for select postcodes. If the products in your basket are eligible and the postcode entered in checkout is also eligible, you will see the express delivery option in checkout. All other terms and conditions apply to express deliveries as those listed above under Terms and Conditions.
RESTRICTED ACCESS
Our suppliers reserve the right to refuse to make a delivery, if you have not informed either us or the supplier of any access restrictions at either the time of placing the order or 24 hours before the delivery.
Restricted access includes, but is not limited to: double yellow lines, a red route, narrow lanes, steep hills, low bridges, or width restricted roads. Please call us on 020 7459 4574 or email support@materialsmarket.com if you do not have unrestricted access.
