Cookie Policy

Last updated 28 October 2020

Our website, (“Site”) uses cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site and also allows us to improve the Site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Provider Name Duration Purpose
Civic Civic UK 3 months This Cookie is placed by Civic UK.
This cookie is used to remember a user’s choice about cookies. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
Please view their privacy policy at
Facebook _fbp
3 months
3 months
1 year
2 years
2 years
1 year
This Cookie is placed by Facebook.
It enables us to measure, optimise and build audiences for advertising campaigns. In particular it enables us to see how our users move between devices when accessing the Site and Facebook.
For further information about the Facebook Pixel please see:
You can opt out of seeing online interest-based ads from Facebook, please see:
Freshworks _fw_crm_v 1 year This Cookie is placed by Freshworks.
This cookie holds the tracker ID Freshworks use to identify the user who is coming back on to the chat widget. It is required to enable the site to function.
Please view their privacy statement at
Google __Secure-3PSIDCC
1 year
2 years
2 years
1 day
10 minutes
2 years
This Cookie is placed by Google.
This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates.
Google’s policies can be viewed at
Hotjar _hjIncludedInSessionSample
30 minutes
30 minutes
30 minutes
This cookie is placed by Hotjar.
This cookie is set to allow us to track how users interact with our site by identifying where a user clicks or moves their cursor.
Hotjar’s policies can be viewed at
Materials Market _materials_market_app_session Session This Cookie is placed by Materials Market.
This cookie is a necessary functional cookie to provide the user with the optimal shopping experience and to ensure site performance is maintained.
Our privacy policy can be found at
Stripe __stripe_mid
1 year
2 years
This Cookie is placed by Stripe.
This cookie is necessary for making credit card transactions on the Site. The service is provided by which allows online transactions without storing any credit card information.
Youtube IDE
1 year
2 years
5 months
18 years
This Cookie is placed by Youtube.
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Read more at YouTube’s embedding videos information page
How do I change my cookie settings?

If you would like to change your cookie preferences, you can do so at any time by clicking here. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh the page or close your browser for your settings to take effect.

Alternatively, you can do so via your browser as most web browsers allow some control of most cookies through the settings.

To find out more about cookies, please visit or

To find out how to manage cookies on popular browsers:

To opt out of being tracked by Google Analytics across all websites, visit

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