DELIVERY INFORMATION

Last updated 28 October 2024

This charge is based on delivery to mainland UK excluding the Scottish Highlands. If your delivery address is in the Scottish Highlands a member of our customer service team will contact you prior to processing your order should an additional delivery charge apply. We do not offer deliveries outside the UK mainland.

STANDARD (NATIONWIDE) DELIVERY

Core Products Core
ORDER VALUE	DELIVERY CHARGE
Under £300 ex. VAT	£25 ex. VAT
Over £300 ex. VAT	FREE

Core Delivery charges apply only when all products in an order that have equivalents are accepted as such. If even one product cannot be substituted with an equivalent, the entire order will not qualify for Core Delivery charges.

Insulation, Plasterboard and Drylining Products

ORDER VALUE	DELIVERY CHARGE
Under £150 ex. VAT	£50 ex. VAT
Between £150 – £400 ex. VAT	£35 ex. VAT
Over £400 ex. VAT	FREE

Timber & Sheet, Building Materials, Joinery and Gardens & Landscaping Products

ORDER VALUE	DELIVERY CHARGE
Under £100 ex. VAT	£25 ex. VAT
Between £100 – £250 ex. VAT	£20 ex. VAT
Over £250 ex. VAT	FREE

SuperFOIL and YBS products

ORDER VALUE	DELIVERY CHARGE
Each item	£10 ex. VAT
Over £350 ex. VAT of 1 brand	FREE

Screws & Fixings and Adhesives & Sealants

ORDER VALUE	DELIVERY CHARGE
Under £100 ex. VAT	£7.50 ex. VAT
Over £100 ex. VAT	FREE

Thermafleece CosyWool Roll & SupaSoft Insulation

QTY (PACKS)	DELIVERY CHARGE
1	£30 ex. VAT
2	£60 ex. VAT
3 to 12	£70 ex. VAT
13 to 24	£140 ex. VAT
25 to 36	£210 ex. VAT
37 to 48	£280 ex. VAT
49 to 60	£350 ex. VAT
61+	£420 ex. VAT

Thermafleece CosyWool Slab, Thermafleece UltraWool & Thermafleece NatraHemp

QTY (PACKS)	DELIVERY CHARGE
1	£30 ex. VAT
2	£60 ex. VAT
3 to 4	£70 ex. VAT
5 to 8	£140 ex. VAT
9 to 12	£210 ex. VAT
13 to 16	£280 ex. VAT
17 to 20	£350 ex. VAT
21+	£420 ex. VAT

Block Pavers

ORDER VALUE	DELIVERY CHARGE
Under £100 ex. VAT	£17.50 ex. VAT
Between £100 – £200 ex. VAT	£30.50 ex. VAT
Between £200 – £900 ex. VAT	£105 ex. VAT
Over £900 ex. VAT	FREE

Artificial Grass

ORDER VALUE	DELIVERY CHARGE
Under £100 ex. VAT	£12.00 ex. VAT
Between £100 – £200 ex. VAT	£16.50 ex. VAT
Over £200 ex. VAT	£22 ex. VAT

Doors and Feature Panelling

QUANTITY	DELIVERY CHARGE
1 to 2	£35 ex. VAT
3 to 4	£45 ex. VAT
5+	£60 ex. VAT

* Deliveries of Doors and Panels to Scotland may incur additional costs and may have an extended delivery time of an additional 3 working days. Delivery to the postcodes below will be charged an additional delivery fee. Our customer service team will reach out to you if you order requires an additional delivery charge. This will be calculated based on the difference between the standard cost charged and the total cost outlined below:

Postcodes: KA1-29, IV1-39, AB, PH1-41, DD, PA1-19, KY, FK, FK15-21 – £90 ex VAT (total delivery cost)
Postcodes: KW 1-14 – £120 ex VAT (total delivery cost)
Highlands and Islands: £280 ex VAT (total delivery cost)

Ironmongery

QUANTITY	DELIVERY CHARGE
1+	£16.50 ex. VAT

EXPRESS DELIVERY

Express Delivery – Insulation and Plasterboard & Drylining

ORDER VALUE	DELIVERY CHARGE
Under £400 ex. VAT	£50 ex. VAT
Over £400 ex. VAT	£35 ex. VAT

Express Delivery – Timber & Sheet, Building Materials, Joinery and Gardens & Landscaping Products

ORDER VALUE	DELIVERY CHARGE
Under £300 ex. VAT	£50 ex. VAT
Over £300 ex. VAT	£35 ex. VAT

TERMS AND CONDITIONS

If you have posted an enquiry, suppliers may include a delivery charge that varies from the values above and these will always be shown on their offer.

While we make every effort to ensure orders are delivered on the date requested, we cannot guarantee the delivery dates of our suppliers.

Any change to a delivery date given at the time of purchase will be notified by email or telephone. If the supplier is unable to make a delivery because access is not possible for the vehicle specified on the order, we reserve the right to charge a failed delivery charge.

All of our delivery charges are based on an adult being available to accept the delivery. This includes, on heavier items, the ability to assist with manually or mechanically offloading items. All deliveries will be made to the kerbside of your property. Offload facilities, such as tail-lift or forklift facilities can be requested, but may include an additional charge.

Our cut-off time for orders is 2pm on working days. Orders placed after 2pm will be processed the next day. For instance, an order placed after 2pm on a Friday will be processed on the following Monday.

EXPRESS DELIVERIES

Express deliveries are our Next Day delivery service. If your order is placed before 2pm on a working day, your express delivery will be the following day. If placed after 2pm on a working day, your express delivery will be the day after tomorrow. Express deliveries are available for a select range of products. The products available for this service are marked on their individual product pages. Additionally, express deliveries are only available for select postcodes. If the products in your basket are eligible and the postcode entered in checkout is also eligible, you will see the express delivery option in checkout. All other terms and conditions apply to express deliveries as those listed above under Terms and Conditions.

RESTRICTED ACCESS

Our suppliers reserve the right to refuse to make a delivery, if you have not informed either us or the supplier of any access restrictions at either the time of placing the order or 24 hours before the delivery.

Restricted access includes, but is not limited to: double yellow lines, a red route, narrow lanes, steep hills, low bridges, or width restricted roads. Please call us on 020 7459 4574 or email support@materialsmarket.com if you do not have unrestricted access.